All returned items must be in brand-new condition, unused and with original tags and packaging.


If you aren’t satisfied with your purchase: You may return it for any reason within 7 days of receipt for an exchange or a refund of the purchase price excluding our shipping costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products, our actual outbound shipping costs will be deducted from your return refund. We reserve the right to charge a handling fee on all items returned for non-quality issues.


If you received a defective or damaged item: Contact Customer Service within 7 days after delivery. You are eligible for a full refund or exchange. When requesting your refund, please be ready to provide Customer Service photographs clearly showing the problem with the item and its courier number as soon as possible. If you believe your item was damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as "Proof of Damage" documentation to process your exchanging or refund. Alternatively, you can open the item in front of the delivery person and if you find that it was damaged during shipping, you can reject it. LK Town will then ship you a new item immediately. NOTE: If a return is done without any authorization, we reserve our right to refuse it or send it back to the sender at the sender's expense.


Cancellation Policy

Many orders can be cancelled at no charge up until shipment. When your order ships, you can get tracking# by login your account. Orders that have already shipped cannot be cancelled and will be treated as returns.